Experiencing printer issues can be annoying, but with a Canon PIXMA printer, you can efficiently resolve all the printer issues. Most of the errors will be displayed on the printer's control panel. You can fix the errors according to the control panel's instructions. By the way, here we have provided the simple steps that will help you in Canon Pixma printer troubleshooting.
Your printer not printing properly can be frustrating at times. But do not worry, here we've some significant fixes to resolve the issue. There can be various factors that can cause such an issue with your printer. Some of them are:
Print jobs stuck in the printer queue
Paper jam or clogged ink
Incompatible printer driver
Unstable printer connection
Initial Checks To Be Done
Go through the steps given below and see if you can fix the printing issue on your Canon PIXMA printer.
Check the printer’s connection to the electrical outlet.
Check whether the printer and the computer are connected to the same network (only in case of wireless connection).
In case of a wired connection, verify whether the cable is plugged in properly. Check for any damage to the USB cable. If there is any, replace the cable with a new one.
Check whether the ink cartridges are not empty. Print a calibration page and check the ink level of your printer.
Reload the paper on the paper support, adjust the edges, and try to print.
Update the printer driver on your computer and try to print.
Check if the printing issue has been fixed. If the Canon PIXMA printer is still not printing properly, perform the following troubleshooting methods.
Method 1: Set Canon Printer As The Default Printer
Go to the Start menu on your system, navigate to Settings, and select the Devices option.
Click on the Printers & Scanners option and choose your Canon PIXMA printer.
Choose Manage and then select Set as Default.
Now, try to print from your Canon printer. If you still face the same problem, then go to method 2.
Method 2: Reset Your Printer
Make sure you reset your printer only when no other troubleshooting method is able to fix the printer issues. The ways to reset a Canon PIXMA printer are given in the next section. To know the exact steps to reset your Canon PIXMA printer, contact us.
HOW TO RESET CANON PRINTER
Resetting the printer reverts the printer settings to factory defaults. After resetting the printer, you need to re-configure the printer settings again.
Method 1: Reset Via The Control Panel
Go to the Setup option on your printer's control panel and select Device Settings.
With the help of the directional keys, navigate to Reset Settings.
Choose Reset All and complete resetting your printer.
Method 2: Power Cycle The Printer
This won’t reset the printer settings. However, power cycling the printer can fix some issues with the printer.
Stop all the printing jobs on your Canon printer.
Turn off the printer and unplug it from the power source.
Keep the printer idle for three to five minutes.
Now, plug the printer into the power outlet and turn it on.
Method 3: Reset Via Resume Button
If your Canon PIXMA printer has a Resume button, then proceed to follow the steps. If your printer doesn't have one, then skip this method.
Press and hold on to the Resume/Cancel/Stop button until the alarm lamp on the printer flashes 19 times.
Release the Resume/Cancel/Stop button after that.
The printer will automatically begin to reset back to the factory default settings.
HOW TO FIX CANON PRINTER NOT RESPONDING
The Canon printer not responding at a very crucial time can make your situation worse. Your printer stops responding due to the following.
When the printer fails to communicate with the computer, it won’t respond. Now, you need to check the USB cable connected to the printer and the computer. In the case of wireless connection, check whether the printer and the computer are connected to the same network.
Alternatively, navigate to the Set up mode > Network Settings > Confirm network settings. It will show you the network's current status. You can then print a status sheet to troubleshoot the issue.
CANON PIXMA TROUBLESHOOTING FLASHING LIGHTS
The orange light flashing on your printer alerts you about the printer’s issues. You need to watch the orange flash, should keep a count on them, and resolve the issue accordingly. It's a way of communication that your printer makes via the orange light.
If The Orange Light Flashes Two Times
Check whether you've loaded enough paper on the paper cassette/paper tray/paper support. If not, load a stack of paper in your printer and check whether the issue is resolved.
Check whether the paper is loaded properly.
Now, press the Resume/Cancel button on the printer. The flashing light issue should be fixed.
If The Orange Light Flashes Three Times
Pull out the paper from your printer and unload the paper.
Check for any damaged or crushed paper in the stack. Align the paper correctly, even it out, and load it back into the printer.
Now, turn off your printer and unplug it from the power source.
Wait for two to three minutes and turn the printer on.
Check whether the issue is resolved.
If the orange light flashes four times:
Turn off your Canon printer and unplug it from the power outlet.
You've to remove the ink tank/ink cartridge with the lamp flashing fast.
Unwrap the new ink tank/ink cartridge and remove the protective tapes from it.
Now insert the ink tank/ink cartridge in its slot.
Connect the printer to the power outlet and turn it on.
The orange light will now stop flashing.
If the orange light flashes five times:
The orange light flashing five times indicates that the printer's print head is either damaged or defective. You need to replace the print head. To do that:
Turn on your printer.
Go to the Setup option on your printer's control panel. If your printer has a Setup button separately, then press that.
Navigate to the Maintenance option followed by Start Replacement.
Confirm your selection again if prompted.
Now, remove the print head from your printer.
Unpack the new print head and remove the protective tapes and tags from the print head.
Install the print head in its slot and complete the process.
Turn off your printer and wait for two to three minutes. Then, turn it on to see if your Canon PIXMA printer’s flashing light issue has been fixed. If you need remote assistance to do Canon Pixma printer troubleshooting, call us.
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