Find Downloads for your Canon Printers to keep their functionality up to date!
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If you have bought a new Canon printer, you get the first-time setup instructions with us. Your device was working fine but not now; we help get the Canon printer back to its normal function. We assist you in choosing the best network connection method depending on the feasibility. Finally, you get solutions for the following when you deal with your Canon printer - Canon Printer Support.
How To Set Up The Hardware Of A Canon Printer For The First Time?
Cut the tape on the printer box by tilting it.
Take the ink cartridges out of the box and keep it aside.
If you have bought an ink tank printer, it comes built-in and cannot be removed.
Canon printers contain a minimum of four ink cartridges or a maximum of six.
Check if you have received the ink cartridges of your printer model.
Look for the covers and tapes on the printer and remove them when you find any.
Connecting the Power Cable
Obtain the power cable of your printer that has two ends like a cord and plug
Connect the cord-end into the rear of your Canon printer
Insert the plug-end into a direct electrical outlet like a wall or something similar
Make sure that you have connected the cable properly and then turn on your printer
Setting up Date/Time/Country
Once the printer comes to the steady state, navigate to the Menu on its control panel.
Slide down the screen until you find the Preferences tab to set the date, time and country.
After you set the date, tap OK and scroll down to set the time and country as well.
Press OK to confirm after setting up each preference.
A few printers may have the input tray on the front side and a few on its rear. To load the paper, open the input tray and insert it. Align the edges of the paper along with the width-guides aligned.
Installing the ink cartridges
Canon Printer Support - Read the user manual provided for your Canon printer to locate the ink cartridge access door.
In most of the Canon printers, cartridges are present below the scanner area.
Lift the scanner cover and access the ink cartridge area.
After the carriage aligns and positions itself, open the latch of the ink cartridge.
There must be a tape stuck on each ink cartridge that protects it.
Remove the tape and insert it into the respective slots provided.
Wait till the printer delivers an alignment page by itself.
The further step is to download and install the printer software depending on the operating system compatibility.
How To Download Canon Printer Driver?
Canon Printer Support - Based on the computer operating system, you can download the driver directly with the link that we have provided below. The driver is customizable based on your printing need. It is a complete package that contains many software applications for printing, scanning, auto-driver installation and many more. There are several utility tools available along with the driver that helps you troubleshoot many problems with your Canon printer. Click the driver download button as per the computer OS and get the driver.
How To Install The Canon Printer Driver For Windows And Mac?
The driver provided here is a generic one and provides access to do the basic functionality of your printer. If you require software and utility tools, go to the respective printer model page and then avail it.
MP Driver (Windows)
If you have the installation CD, follow the procedure below else, extract the file downloaded from our website and follow the on-screen instructions that display.
Before you proceed with the software installation, power off your Canon printer.
Power on your Windows computer and insert the installer CD into it.
"Click" Run "Msetup4.exe" if you see the AutoPlay screen on your computer.
"Click" on Continue on the next screen that displays.
On the next box, click on Easy Install and when you see a list of contents on the window, confirm that you have all that you need for the printer, and then click on Install.
Go through the terms and conditions screen carefully and when the Setup method screen appears, choose USB as the connection type and connect the USB cable from the printer and the computer.
Turn your Canon printer on and wait for the setup to complete.
If the user registration screen appears, click Next and provide the required details and finally, click on Finish to complete the installation.
CUPS Driver (Mac)
The "latest" Macintosh computers do not support CD drive and include the Canon printer driver.
If your Mac computer has a DVD drive, but the CUPS driver file is not auto-populated, then insert the CD and follow these steps.
To "install" the CUPS driver on the Mac computer, open the Applications folder from the Mac Finder.
Double-click to open the Utilities folder under Applications and double-click on the Disk Utility.app file.
Now, on the menu bar, click the File tab and click on Open Disk Image.
It will let you choose the disk file that you want to install.
"Choose" the ISO disk image file and click on it to select.
Click the Open button and the software installation package is placed on your Mac desktop.
Look for a .dmg file (CUPS driver) on the contents and double-click on it to run the installation wizard.
How To Use Canon Printer?
Canon Printer Support - Canon has a wide range of printers to choose from. If you buy a printer, you can do a quick print, copy, scan, or fax. Also, you can print from your mobile phones irrespective of any OS, supported by a few mobile printing applications of the Canon printer. Here, you get all instructions and solutions related to your Canon printer in common.
How To Print Documents or Photos using The Canon Printer?
Check whether your Canon printer is turned on and is ready to print state.
Make sure to download the Image Garden tool along with your printer driver if it supports.
Install the tool and launch it. The tool icon is available under the Canon Utilities folder of the Applications folder.
Double-click on it and the My Image Garden folder opens. Now click the Image Garden icon that opens a new window.
Select the file to print and then click on the Print option.
Choose the number of copies to print, type of paper to use, and more.
Mount the required paper into the printer’s input tray.
When you click on Print, a message appears; click OK and then click on Print again.
How To Scan From The Canon Printer?
Canon Printer Support for Scan function. The Canon printer must be turned on and connected to the computer network.
Keep the scannable document or photo on the scanner glass.
Download and install the IJ Scan Utility tool along with the printer driver.
Now, start IJ Scan Utility.
Select Applications from the Go menu of Finder and double-click the Canon Utilities folder IJ Scan Utility
folder Canon IJ Scan Utility2 icon to begin the IJ Scan Utility.
Click on Auto and the scanning starts.
How To Set Up A Fax From Canon Printer?
Turn on your Canon printer and tap the Setup button on its control panel.
Use the left or right arrow symbols to choose Fax settings and then press the OK button.
Use the left or right arrow symbols to choose Fax settings and then press the OK button.
Select Telephone line type and tap the OK button.
Now press the Fax button to get back to the Fax standby screen.
How To Send A Fax Using The Canon Printer?
Do not forget to turn on your printer while you send or receive the fax.
Tap the Fax button and the standby fax screen displays.
Place the documents on the scanner platen or ADF.
Alter the scan contrast and the output resolution as needed.
Dial the recipient’s fax or telephone number on the printer using the touch keypad.
For color fax, press the Color button and for normal fax, press the Black button.
After the faxable document is scanned, press OK to send it and then place the next document.
Steps: Duplex Copy on Canon Printer
Canon Printer Support steps for duplex copy.Position the scannable document or image on the scanner glass or ADF (only documents can be placed).
Note that when you choose two-sided copying, you can copy two different pages onto both sides of a paper.
Tap the Copy button on your printer or the Copy icon on the control panel menu.
Select the 2-sided option and it takes you to the Standard copy tab in which you can choose the 2-SidedPrint Setting as 2-Sided and press OK.
You can change the Settings such as Portrait or Orientation and Long Side or Short Side stapling, and then press OK.
After pressing OK, the printer starts pre-scanning the original document and displays on the screen.
On the printer’s screen, you can tap Back to go back to the previous screen that you viewed, place the next document and press OK for copying the other documents, or Print now to print the already copied document.
How To Connect The Canon Printer To Wi-Fi?
If you are a Windows user, utilize the software CD provided along with your printer to install the driver. Mac users can download the driver from our website and follow the on-screen prompts of the installer.
After you download the driver, click on it from the browser’s downloads utility so that it begins the extraction process.
The installer prompts you to provide the password to install the helper tool. After entering the password, click on Install Helper.
If you find screens that have the Next option, click on it and wait for the Connection Method Selection screen to appear.
Now, click the Wireless Connection tab and in the meantime, check if your printer has been turned on and the power light seems stable.
Click on Next wherever required and click on Connect to Network, and then click Start Again.
Choose Cableless Setup in the next screen and when the related screen appears on your Mac, press the Wi-Fi symbol on your printer and hold it till the orange light blinks two times.
Release the button the second time it flashes & check whether the Wi-Fi light(blue) flashes immediately. The Power light is also lit, click on Next.
By clicking on Next takes you to the software installation List screen on Mac.
Select the files for installation (.dmg) and click Yes on the end user license agreement screen.
Click on Add a Printer, then select the Canon IJ Network driver version, and again, click Add.
Finally, click Next to complete the wireless setup on Mac.
Where Is The WPS Button On The Canon Printer?
The WPS button is available on your router. In some printers, it is available as an option under the Wireless Setup menu in the control panel. This option is used when you connect your printer wirelessly using the WPS button method. Here is the method to connect it.
How to Perform Easily Print Function From Mobile?
If you want to print from your mobile on the go, then use the applications such as AirPrint, Google Cloud Print, Canon PRINT/Inkjet Selphy, Canon Easy Photo print, and more that supports your Android or iOS devices. You can refer to the solutions below and connect your printer wirelessly.
Steps: AirPrint Setup
Canon Printer Support Steps for AirPrint. Ensure that the versions of Apple devices such as iPad (all models), iPhone (3G or more), or iPhone touch (3rd generation or later).
Also, make sure that the Apple device and the Canon printer are linked to the same network.
check whether your Canon printer is turned on and connected to the network.
From whichever app you wish to print, tap the Forward or Operation icon to show the menu options.
Tap Print from the menu options. Now, from the Printer options, choose your printer model.
To add more copies, click or – and set it.
For Duplex printing, enable the duplex printing option to ON.
Now press the Print option and wait for the output to the achieved.
How To Register Canon Printer To Google Cloud Print?
Firstly, you need an email id and password to log into the Google Account.
Your Canon printer must support Google Cloud Print.
Be it a computer or a smartphone you want to print from, should be connected to the Internet.
An unused A4 sheet to get your printout.
The Canon printer must be connected to the network via a router to which your computer or phone has also been connected.
To register your Canon printer to Google Cloud Print, first, turn it on.
Tap Setup on the Home Screen.
Press the Web Service Setup and then the OK button.
Tap Web Service Connection Setup and press the OK button.
Touch Google Cloud Print setup OK Register with Google Cloud Print OK.
When you are prompted to choose Yes or No, select Yes.
Select the language and press OK on the authentication URL screen that displays.
Press OK and the URL is printed. Now select Yes and then press the OK button.
Now, enter the URL on the web browser of your smartphone or computer and key in your account credentials and sign in.
Tap Finish printer registration on the Printer Confirmation screen.
When you see the registration message, press the OK button.
How To Do Print From Phone?
Canon printer support instructions provided under this section guides you on how to print from your Android or iOS device by adding your printer to the supporting apps.
How To Print From Android Phone?
Download the Canon PRINT Inkjet/Selphy app from Google Play Store.
Search Google Play Store with the Canon mobile printing app and it displays a set of applications for both printing and scanning.
Tap Canon PRINT Inkjet/Selphy and install it on your mobile.
This app automatically finds the printer if connected to the network.
Open the document or photo to print and tap the Print option, and then press OK to print.
How To Print From iOS Device?
Download the Canon Easy Photo print app from the manufacturer’s website or install it from the Apple iStore app.
Open the app and tap the photo or document that you wish to print.
The app automatically recognizes the printer connected to the wireless network.
Now, tap Print and align the required settings, and then tap OK.
The printer will now produce the required output.
Canon Printer Support For Troubleshooting
Canon printers are exceptionally efficient and yield the required output for any kind of print job. At times, you may have a hard time with your Canon printer.
You may face issues with printing or even turning on the printer. But, thankfully, we have a set of guidelines to follow to overcome such issues. In the following sections, we have discussed some of the common problems that arise on a Canon printer and simple troubleshooting steps to resolve them.
Why Does The Canon Printer Go Offline?
Press the Windows and R keys together and type Control printers in the command window and then click the OK tab.
Right-click on your Canon printer image and click See what’s printing in the drop-down menu.
Click the Printer tab in the next screen that displays and if there is a checkmark near the Use Printer Offline option, click on it.
This turns the printer online and the printer should function normally by now.
Why Won’t Canon Printer Scan?
If your Canon printer is not connected to the same network to which your computer is connected to, then it cannot scan.
If you have downloaded the IJ Scan Utility tool on your computer along with the printer driver, then try to scan using the tool directly.
Select the network version at the top of the tool without fail.
If you can scan successfully using the Utility tool, then turn off and turn on your computer and then turn off your Canon printer too.
Turn on the printer to check if you can scan from its control panel.
Why Is My Canon Printer In An Error State?
This kind of issue occurs mostly in Windows 10 computers. The preferred solution for this would be restarting both the Canon printer and the Windows computer.
Verify the cable connection between the printer and computer and has formed a strong network connection.
Also, check whether the printer cover is not open and there is no paper jam occurred too.
Try this solution when your printer shows an error state.
Open Device Manager on your computer’s control panel.
Display the View menu and choose Show hidden devices.
Expand the ports and then under the Printer Port, select Properties.
Click the Port Settings tab and choose Use any interrupt assigned to the port.
Now click on OK to save the changes made and then reboot your system.
Why Canon Printer Is Not Connecting To Wi-Fi?
Before you try with the next steps in this section, ensure that there is no issue in your Internet connection.
To observe the printer’s network connection status, print a LAN test page.
Tap the Setup icon on the printer’s Home Screen.
Choose Device Settings and press the OK button.
Select the LAN settings with the navigation keys (up or down arrow) and then press the OK button.
Now with the same keys, tap Print LAN details and touch the OK button to confirm your selection.
Again, press OK to print the page.
The page will show the signal strength and connection quality. If there is a drop in the signal quality, then check the frequency that is supported by the printer and the same has been provided in the settings.
If the connection quality is poor, then re-establishing the network should help.
Why Is Canon Printer Not Working?
Canon Printer Support Solution for not working issue. If you have already installed other printers on your computer and you are trying to print from your Canon printer, it may clash and do not recognize your printer.
So, delete the other printers from the network and re-add your Canon printer.
If there is a network communication error, even when the printer does not work.
If there is a flashing light on your printer, then until you rectify it, the printer may not work.
Also, check if the printer’s power cord has been connected to a surge protector instead of a direct wall outlet.
Why Is The Canon Printer Not Responding?
If your Canon printer suddenly goes unresponsive, then the immediate solution will be restarting it.
Turn off the entire printing system and give a leisure period of 2 to 3 minutes and then turn it on.
Sometimes, if the signal strength is not up to the mark, then your printer may not respond.
Power off and power on the router with an interim gap and check if you can do something with your printer.
If there is an IP conflict, then that can also be a reason for the printer not responding problem.
Why Is Canon Printer Prints Blank Pages Only?
If the printer has been utilized on a long run without proper maintenance, then the printhead may not support in printing properly. At that point, your printer may print blank pages and requires cleaning. Access the Devices and Printers window on your computer’s control panel. Locate your printer name and right-click on it to choose Properties. Now, click on Preferences under Device Settings. In the Preferences window, click on Services and then choose Clean Printhead. Repeat the process multiple times so that the printhead is cleaned completely. After cleaning the printhead, try to print and see if the printer works properly.
Why The Canon Printer Won’t Print?
If you have connected the Canon printer using a USB cable, then check if the cable is not faulty.
If you have loads of jobs and the printer tray is not loaded with enough paper, then the printer might not print.
Sometimes, clicking on print jobs continuously can make the print spooler fail and the printer may not receive the jobs to print.
If the installed printer driver is outdated, the printer will not print.
Check the ink levels of the printer because empty or low ink cartridges do not let the printer to print.
Canon Printer Support - If there is a problem with the print-quality produced by the Canon printer, then you must clean the ink cartridges attached to it. Remove the ink cartridges from the related slots and take the printhead out. Immerse a sponge in the rubbing alcohol and clean the printhead contacts carefully. If you find excess ink on the nozzles, wipe it off. Place the printhead and the cartridges back into place. Give a print to check if the excess ink has been removed and the print quality is clear.
There can be many problems encountered by your Canon printer and the solutions for those problems may vary. Hence, categorizing a few common problems of the printer, we have provided solutions below by listing them down. The procedures or conditions mentioned under each problem are the same, but the options alone may vary based on your printer model and the computer operating system.
Your printer has currently set using an Ethernet connection, then these steps can help you change it to wireless.
The time consumed on converting is less as well.
Unplug the Ethernet cable connected to your Canon printer.
If you have downloaded the complete driver package, then you should have the Wireless Utility tool.
Before you run the Utility tool, enable the Wireless capability on your printer first.
Follow the instructions on the tool and establish the network.
Add the printer to the network with the plus symbol and then install the printer on other computers if required.
USB to wireless
e you attempt to change the USB connected printer to wireless, ensure that you have a proper internet connection and the computer should be connected to the network. If your printer and computer are already connected using a USB cable, disconnect it before the changing process.
Tap the Wireless icon on your printer and activate the setup wizard.
Follow the prompts of the wizard and establish the wireless connection on the printer.
Now, install the software using the installation CD.
Insert the CD into the disc drive of your Windows computer.
Click on the Run Msetup4.exe file from the AutoPlay screen and then click Yes or Continue on the further screen that displays.
Again, click on Yes and then click Change Connection method.
Follow the prompts and click Next, and then click on Complete.
You should not use an HP ink cartridge in the Canon printer and vice-versa. The cartridge contacts are meant for the supporting printheads of a specific printer. Moreover, the ink quality produced by various printer manufacturers may vary. Some Canon printers do not contain printheads and most of the HP Printers contain ink cartridges and printheads. Practically, mismatch can happen if you use other cartridges in your printer
Canon Printer Support for Ink Cartridge Reset. Turn off your Canon printer and press the Power button along with the Stop button.
Now, release the Stop button and keep holding the Power button.
Again, press the Stop button twice and wait till the printer displays the symbol O.
Press the Stop button four times again and then the Power button twice.
Now turn off your printer using the Power button which completes the reset process.
Disable the printer’s power and USB connection and open the ink cartridge door.
Make sure that the Power button is pressed on while you do this process.
Now reconnect the cables back into the printer with the Power button held in the same position.
Close the cartridge access door and then stop holding the Power button. Now the printer’s ink cartridges should be reset.
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